Jessica’s House Privacy Policy
Effective Date: July 17, 2026
Jessica's House respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, make a donation, register for programs, volunteer, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
You may voluntarily provide information such as:
Name
Email address
Mailing address
Phone number
Donation information
Volunteer application information
Program registration information
Any information submitted through contact forms
Sensitive Information
When enrolling in grief support programs or accessing services, you may choose to provide information related to:
Family circumstances
Bereavement experiences
Participant demographics
Emergency contact information
We treat sensitive information with heightened care and confidentiality.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Referring website information
2. How We Use Your Information
We may use your information to:
Provide grief support services and resources
Respond to inquiries and requests
Process donations
Manage volunteer applications
Register participants for programs and events
Communicate organizational updates and newsletters
Improve website functionality and user experience
Comply with legal obligations
Protect the security of our website and organization
3. Donations and Payment Processing
Online donations may be processed through trusted third-party payment processors. Jessica's House does not store full credit card information on its own servers.
Payment information is handled according to the privacy and security practices of the payment processor used.
4. Sharing of Information
We do not sell, rent, or trade personal information.
We may share information with:
Service providers that assist with website hosting, email communications, donation processing, and technology services
Professional advisors such as auditors, attorneys, or accountants
Government authorities when required by law
Other parties with your consent
All third-party providers are expected to maintain appropriate safeguards for personal information.
5. Children's Privacy
Jessica's House serves children, teens, and families experiencing grief. We recognize the importance of protecting children's privacy.
Information relating to minors is collected only as necessary for providing services and support and generally with the involvement or consent of a parent, guardian, or authorized caregiver where required by law.
We do not knowingly collect personal information from children online without appropriate authorization.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
Remember user preferences
Improve website performance
Analyze website traffic
Enhance user experience
You may configure your browser to refuse cookies, though some website functionality may be affected.
7. Email Communications
If you subscribe to our newsletter or provide your contact information, we may send:
Organizational updates
Event announcements
Volunteer opportunities
Fundraising communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
8. Text Messaging Communications (SMS)
By providing your mobile phone number and opting in to receive text messages from Jessica's House, you consent to receive recurring SMS messages, including:
Program reminders
Event notifications
Volunteer opportunities
Organization updates
Fundraising and donation campaigns
Other Jessica's House communications
Message and data rates may apply. Message frequency may vary depending on your interaction with Jessica's House and your communication preferences.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP or contact us using the information provided below.
Jessica's House does not share, sell, rent, or disclose your mobile phone number, SMS consent, or text messaging opt-in information to third parties or affiliates for marketing or promotional purposes.
Your consent to receive text messages is not a condition of receiving services, participating in programs, volunteering, or making a donation.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location, including California, you may have rights regarding your personal information, including:
Access to personal information we maintain
Correction of inaccurate information
Deletion of certain personal information
Opting out of specific communications
To submit a privacy-related request, please contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Continued use of the website following changes indicates acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Jessica's House
1225 W. Christoffersen Parkway
Turlock, CA 95382
Phone: (209) 250-5395
Email: info@jessicashouse.org
Website: https://www.jessicashouse.org